Sourcing information from legacy systems to be able to effectively communicate marketing messages to customers has proven to be a highly complex process requiring involvement from shrinking I.T. resources.

Statement processing for Banks and Credit Unions also continues to be a difficult process involving not only the printing and mailing of statements in a timely manner but also the enclosure of the appropriate cancelled cheques along with promotional and other literature.

Cheque imaging standards will enable banks to over-come many of the "matching up" difficulties

High volume operations have traditionally been able to justify expensive and difficult to operate specially configured mailing equipment and document management software, but small and medium-sized operations have had to resort to these manual processes which cause delays and staff frustrations due to the importance of the distribution of these documents in a timely fashion.

This is not only slow and expensive, but it is also error prone. Some, mostly larger banks, have experimented with cheque imaging systems at great expense and have been able to overcome many of the matching-up difficulties. However, the implementation of such systems in small to medium-sized institutions has met with insurmountable development cost barriers.

Roler allows financial institutions the ability to manage information workflow more effectively, thereby improving communication with their clients. This creates better exposure for new product offerings and improves responsiveness to customer inquiries.